Pre-contractual Information

Pre-contractual Information

This website https://jfortunyfabregas.com/ is owned by J FORTUNY FABREGAS SL with VAT ID B43486794 and registered address at C/ PUIGMOLTO, 4 1ST FLOOR 08720, VILAFRANCA DEL PENEDES (BARCELONA). The General Terms of Contracting govern the distance selling relationship between JFORTUNY FABREGAS SL and the user or customer, in accordance with legal provisions, especially Law 7/1998 of April 13 on General Contracting Conditions, Law 3/2014 of March 27 amending the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018 of December 5 on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996 of January 15 on Retail Trade Regulation, and Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce.

J FORTUNY FABREGAS SL reserves the right to make modifications it deems appropriate without prior notice to the General Terms. Such modifications may be made through its websites, by any legally acceptable means and will be mandatory during the time they are published on the website and until validly modified by subsequent ones. However, J FORTUNY FABREGAS SL reserves the right to apply, in certain cases, Special Contracting Conditions with preference to these General Conditions when deemed appropriate, announcing them in a timely manner.
The purpose of the website is to present the winery and viticulture and sell wines and oils.

The contract’s duration will be linked to the product’s delivery, without prejudice to the right of withdrawal.
Additionally, you can subscribe to the newsletter to receive offers for these products or general information that may be of interest.

As a user or customer, you expressly declare to know, understand, and accept the terms of use and these general contracting conditions.
Likewise, you declare to be of legal age and have the necessary legal capacity to access the websites of J FORTUNY FABREGAS SL and contract through them.

The European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/. To purchase our products, you can go to the corresponding section of our online store. It is essential to register as a website user to make the online purchase.

You can access the corresponding section for registration on the website. In accordance with the applicable data protection regulations, J FORTUNY FABREGAS SL informs users that the personal data collected during the registration and subsequent purchase process will be incorporated into the processing system owned by J FORTUNY FABREGAS SL, for the purpose of processing these actions by the user and managing subsequent actions derived from them.

Your data will be kept strictly necessary to fulfill the aforementioned purposes, except for a legal obligation to retain them. We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and consent.

According to the rights granted by the current data protection regulations, you can exercise the rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data, as well as the consent given for their processing, by directing your request to the aforementioned address or the email juan@colomerfortuny.com. You can also contact the competent Control Authority to file the claim you deem appropriate.

During the purchase process, you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a customer, and you cannot transfer them to another person. You can modify the information registered at any time in your customer area. In this section, you will have access to a history of your orders.
It is only a consultation section, but it allows management, and you can delete those records that you consider unnecessary to display.

After completing the purchase process, the customer will receive a confirmation of it by email. It is essential that during the purchase process, the user indicates a valid email address. If, within 24 hours of completing the order, you do not receive confirmation, please contact J FORTUNY FABREGAS SL at the customer service phone 670294788 or via email juan@colomerfortuny.com.
All website content is in Spanish, English, and Catalan. Upon receiving the product at the delivery address provided, the customer will receive an invoice or copy of the order.

Offer and Validity In the case of a discounted product, the offer price and its validity will always be indicated alongside its essential characteristics. In compliance with current regulations, J FORTUNY FABREGAS SL provides information on all items for sale, their characteristics, and prices. However, J FORTUNY FABREGAS SL reserves the right to withdraw, replenish, or change the products offered through its website, by simply changing its content. Thus, the products offered at any time on the website will be governed by the

General Conditions of Contracting
in force in each case. Likewise, the company will have the power to stop offering access to the mentioned products, without prior notice and at any time, by simply changing the content.

Essential Characteristics of the Products
The products offered in our online store include a photograph and the essential characteristics of it. This is the information obtained from the manufacturer. The color of the product, observable in the photograph, is not binding. The characteristics identify it.

Guarantees
When it comes to perishable products and receives them in poor condition or expired, please contact juan@colomerfortuny.com. It will be essential to follow the conservation instructions determined on the packaging, in addition to observing the expiration date, always keeping the purchase receipt.

Prices
All products indicate the sale price in Euros and do not include the Value Added Tax (VAT). If any other tax is applicable, it will be indicated (IGIC or IPSI). Delivery and Transportation Costs J FORTUNY FABREGAS SL makes shipments in the Peninsula, Balearic Islands, and Europe. For each order, the user will see the exact amount to be paid once they have completed the shipping data, always before making their purchase. You can modify the contents of the order in any case.

Payment Methods
The customer can pay for their order by choosing any of the following methods. During the purchase process, you must indicate your choice:

VISA or MASTERCARD credit card All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All information transmitted to us travels encrypted across the network. Also, the data about your credit card is entered directly on the bank’s page, on the POS (Point of Sale Terminal of the Bank), and is not entered or registered on any server of J FORTUNY FABREGAS SL.
When paying with VISA or MASTERCARD, you will always be asked for the following details: the card number, expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, offering, in this way, more guarantees about the security of the transaction. This payment method is only valid on the website. If the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, its owner may demand the immediate annulment of the charge. In such a case, the corresponding debit and re-entry annotations in the accounts of the supplier and the holder will be made as soon as possible. However, if the purchase had been effectively made by the cardholder and the demand for a refund were not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the annulment of the corresponding charge, that person will be obligated to J FORTUNY FABREGAS SL to compensate for the damages and losses caused as a result of said annulment.

Bank Transfer
When selecting the bank transfer, you will receive, along with the confirmation of your order, an email with the bank details of J FORTUNY FABREGAS SL. It is very important that when making the transfer, you indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days after the date of confirmation of the order to be able to validate it. If you wish, you can send us the proof of the transfer by email juan@colomerfortuny.com. But in any case, the order will not be considered effective until our administration department has confirmation from the bank of the transfer. Remember that the payment must be made in EUROS and that all eventual exchange and banking commissions are at your expense. In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer, you always communicate to your bank to take care of the commissions at the origin, those banking commissions, and expenses corresponding to your entity. If not, J FORTUNY FABREGAS SL could stop sending your order by not receiving the full amount of it. Possible exchange and banking commissions are borne by the customer.

– PayPal
It allows you to send payments on the Internet securely and conveniently. The PayPal network is based on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service especially designed for those who are not satisfied with traditional payment mechanisms. More information on PayPal. http://www.paypal.com.

Execution of the order
J FORTUNY FABREGAS SL undertakes to deliver the order within a maximum of 24 to 72 hours from the day following the order. The availability of products offered by J FORTUNY FABREGAS SL may vary depending on customer demand. Although J FORTUNY FABREGAS SL updates the stock periodically, the product requested by the customer could be out of stock at that time. In case of non-execution by unavailability, J FORTUNY FABREGAS SL at the time you become aware of this situation will notify the customer by email. The period of this communication will not exceed in any case the maximum period of 30 days. J FORTUNY FABREGAS SL will be able to give the double option of: to supply to the client without increase of price, a product of similar characteristics or of superior quality, or except justified and demonstrable reasons for J FORTUNY FABREGAS SL within this same period to pay the sums paid by the annulled order.

Right of withdrawal
According to the provisions of Article 103 of Law 3/2014 of 27 March amending the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or that, by their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal. The return The J FORTUNY FABREGAS SL FORTUNY will be responsible for collecting the product. The J FORTUNY FABREGAS SL will take charge of the costs of the return. Refund of the payment The refund of the amounts received by the customer will be made using the same means of payment used by this, provided that it has not provided otherwise. The J FORTUNY FABREGAS SL FORTUNY pay the amounts paid by the customer within 14 calendar days from the date of receipt of the right of withdrawal.

Return of the defective product.
In the event that the product is not in good condition and the causes attributable to this, are not a result of the customer, this shall be entitled to return the product, informing JFORTUNY FABREGAS SL the reason for return through any of the means provided in these conditions of contracting, and at no cost to the customer. This return on the grounds of defect or poor condition of the product will not be considered a right of withdrawal. The J FORTUNY FABREGAS SL FORTUNY undertakes to bear the cost of return and to return the product for a new one in accordance with conditions accepted at the time of sale. If the customer wishes to file a complaint, the establishment of J FORTUNY FABREGAS SL is located at C / PUIGMOLTO, 4 1ER PIS 08720, VILAFRANCA DEL PENEDES (BARCELONA) or via email juan@colomerfortuny.com. Jurisdiction Also, J FORTUNY FABREGAS SL reserves the right to bring civil or criminal actions it deems appropriate for the misuse of its website and content or for breach of these conditions. The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. J FORTUNY FABREGAS SL is domiciled in BARCELONA, Spain.
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